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Plus! The New Strain; SolarWinds, Redux; Complements and Customer Lifetime Value; China and Reform; Google Union; More APIs for IRL

Programming note: I'm changing up The Diff's delivery format this year. The upshot: four issues per week instead of five, and I’ll spend the extra day each week working on a book—Diff subscribers will get a free copy.

More details: I pay very close attention to feedback, both from current readers and from people who stopped subscribing. One issue many pe…

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